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In order to obtain a strong GPS signal, your iPhone must have a satisfactory network reception. Make sure it remains disabled before you start your activityįor GPS-enabled apps to work properly, your device needs to have the correct date and time.To verify your date and time settings on your iPhone, follow the steps below:

Toggle Airplane mode on and then off again.

Go to your iPhone settings and select Airplane Mode.

To check Airplane mode settings, follow the steps below: Step 4 Check that Airplane mode is switched off * If Location Services are already enabled, try switching the toggle on and off again to refresh the setting

Scroll down to find Runtastic in the list.

Make sure that Location Services is enabled*.

Go to your iPhone settings and select Privacy.

One of the most common issues is people forget to enable location services for the Runtastic app. Step 3 Check the app’s location permissions

Try to avoid starting your activity in area where there may be a weaker GPS signal, for example near high buildings, deep forests or near huge amounts of water like lakes or sea. Step 2 Ensure that the GPS signal indicator is green before you hit start. Step 1 Install the latest version of iOS once it becomes available and make sure you have installed the latest version of the Runtastic app on your iPhone We recommend going through them in this order to determine what the cause might be: There are a number of troubleshooting steps to try to get your GPS working again on your iPhone. The steps below should help you to obtain and maintain a strong GPS signal. If you’re having difficulties tracking distance with your Runtastic app, it is likely that your iPhone is experiencing GPS issues.